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  • Virtual consultation for Covid-19

    The following videos show simulated examples of a surgeon delivering a good and a poor virtual consultation.

    Throughout these videos, we highlight examples of good communication skills alongside compliance with practical guidance released by the Royal College of Surgeons of England on virtual consultations.

    Please take time to read the full guidance.

    After watching these videos, you should be able to:

    • Describe the elements of an effective virtual consultation
    • Reflect on the skills and behaviours required to deliver a patient-oriented virtual consultation
    • Establish an effective and respectful virtual doctor-patient partnership
    • Demonstrate effective virtual communication skills
  • A good virtual consultation

  • A poor virtual consultation